Delivered within 4 to 7 working days as standard
Manage the delivery of your order through the DHL or DPD App
Arrange to pick up at your local Parcel Shop
Order before 13:00 GMT Mon-Fri GMT For Same Day Dispatch
Duties & Taxes
Post the United Kingdom leaving the European Union, as part of our service for all customers within the European Union all shipments are delivered Duties and Taxes Paid
This means that you will not face any additional charges when your items enter Germany as we pick up these costs. Ultimately, the price you see displayed on our website is the price that you pay!
Unfortunately this amount cannot be displayed to you in the checkout or on any receipts that may be issued to you as the cost varies from parcel to parcel and is country dependent.. If you require further information about Duties and Taxes please see our FAQs Page for more information.
We are able to ship to ship to mainland Europe using both DHL and DPD Courier Services. We have found that both couriers offer fast and convenient deliveries with the average standard delivery service taking 3-5 Working Days.
If you require a next day delivery for footwear going within the European Opinion, this is possible by selecting the Express delivery service for your country within the checkout. For express, we exclusively use DHL which brings with it a wide range of guaranteed benefits including a moneyback for the price paid on shipping offer if your item(s) where not delivered on time*
Timed Services & Weekend Deliveries
Optional Courier Services
Please see below for optional courier services that will become available to you as soon as your items have been dispatched
Order Processing Times
Orders placed before 13:00 GMT Monday To Friday excluding UK Bank Holidays will be dispatched on the same working day. Where as we do our upmost to fulfil orders made after the cut off time, any orders received after this point will be dispatched on the next possible working day.
Tracking Your Order
When your order has been dispatched you will receive an Email or SMS notification with your tracking number on it. You can check your order's progress by clicking the link within the notification, by going to tracking pages upon the couriers website. and entering your tracking number or by downloading the Shop App for iPhone or Android.
You are also able to check the status of your order through the "Orders" section of your account page or by getting in contact with a member of our customer services team.